At headweartrends.shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review the following refund and return policy.
Return Eligibility
Customers may request a return within 30 days of receiving the order. To qualify for a return, items must:
Be unused and in original condition
Include original packaging, tags, and accessories
Show no signs of wear, damage, or misuse
We reserve the right to reject returns that do not meet these conditions.
Non-Returnable Items
The following items may not be eligible for return:
Final sale or clearance items
Customized or personalized products
Gift cards
Products damaged through improper use
Return Process
To begin a return request, please contact our customer support team with your order number and reason for return.
Once your request is approved, please return the item to the following address:
Return Address: HEADWEAR TRENDS LLC 26921 PRAIRIE DOG LN MORENO VALLEY, CA 92555 United States
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Refunds
After the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days depending on your financial institution.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly and provide photos of the issue so we can assist you with a replacement or refund.
Late or Missing Refunds
If you have not received your refund after the stated processing time, please first contact your bank or payment provider. If further assistance is needed, feel free to contact us.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
HEADWEAR TRENDS LLC 26921 PRAIRIE DOG LN MORENO VALLEY, CA 92555 United States
